Due to the policies set by our distributors, we maintain a strict refund and returns policy. Please review the terms below carefully before making a purchase.

Refund Policy

• Refunds are only provided for defective or damaged items.
• Refund requests must be made within 7 days of delivery and require prior approval.
• Shipping fees are non-refundable.

Return Policy

• Returns are accepted only for defective or incorrect items.
• Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
• Returns must be initiated within 7 days of delivery by contacting us at [insert email address]. Unauthorized returns will not be processed.
• Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.

Exclusions

• We cannot accept returns or provide refunds for:
  
  • Items damaged by misuse or improper installation.
  • Special orders or custom items.
  • Backordered items once they are shipped.

Damaged or Incorrect Items

• If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos and a description of the issue.

How to Initiate a Return

1. Email support@ichibanparts.com with your order details, reason for return, and any supporting documentation (e.g., photos).
2. Wait for return authorization before sending any items back.
3. Once approved, send the item to the provided return address.

We reserve the right to deny refunds or returns that do not meet the criteria outlined above.

Thank you for understanding and adhering to our policy. For assistance, contact us.